Privacy Policy - xGEL Data Systems, LLC
Generally you can browse through our website without giving us any information about yourself. We do not collect personally identifying information about any individual site viewers, except when knowingly provided by such individual.
For those inquiring about or using our services, to include but not limited to making inquiry concerning our making of pre-deployment site assessments, or making application for our provision of our software services, or using our software and data processing services, we do collect information provided by you to us in order to provide the service. Such information consists of your company identifying information to include name, address, phone numbers emails, etc, in order to set up and manage your account with us. Information also consists of the actual person’s name and contact information that manages the account at your end, or the name and contact information of person(s) making inquiry..
In addition, since our software is usage based, account holders must provide us with a valid credit card which linked to your account and which is automatically charged based on your usage of our system. This credit card information is encrypted and stored on our site and used to make charges to your account and to administer your account.
Since we bill to your credit card, this information is used for delivery of our services which may involve affiliated 3rd party organizations, shipping and fulfillment companies, banks, and financial institutions. This information is not used by these organizations for marketing or other purposes not related to the delivery of services or merchandise. Financial and Personal Information that we collect is not sold or shared with any other organization.
We do log your IP address (the Internet address of your computer) to give us an idea of which part of our website you visit and how long you spend there, but we do not link your IP address to any personal information. Like many commercial websites, we may use a standard technology called a "cookie" to collect information about how users use our website.
We do collect E-Mail addresses of people who E-Mail us directly or otherwise make inquiry as to our services. We use them to respond to your queries, provide service, and to send emails concerning our products and services. You may opt out of receiving our communications at any time, except that for account holders and system users, you may not opt out of receiving operational system messages concerning your account and its usage.
Information we collect is stored securely to prevent data loss by electronic hacking.